Insurance / Confidentiality / Studies

Agape Online Counseling Services


Please request further information from your insurance provider prior to calling our office if you are inclined to use insurance for your online sessions. AgapeOnline© offers a sliding fee scale based on your annual household income and the number of people in your household to determine your session costs. This information may influence your decision of using insurance.


Our Counselors keep your documents under lock and key, based on HIPAA requirements. Our online platform Webex also takes precautions in regards to HIPAA. Read Cisco’s HIPAA statement here.


While taking into account the below research, it is important to remember that online counseling does not have to necessarily take the place of face-to-face counseling. For many it is used intermittently, while in a hospital, or even overseas, etc. However, if you decide to only have online counseling sessions, the below research will be of benefit.

The effects of online psychotherapy outlasted the results of face-to-face counseling…

A University of Zurich study divided a group of 62 patients in half and found that depression was eased in 53 percent of those given online therapy, compared to 50 percent who had in-person counseling. Three months after completing the study, 57 percent of online patients showed no signs of depression compared to 42 percent with conventional therapy.Journal of Affective Disorders, 2013

Online therapy significantly lowered the number of hospital visits among veterans…

In a four-year Johns Hopkins study that included close to 100,000 veterans, the number of days that patients were hospitalized dropped by 25 percent if they chose online counseling. This is slightly higher than the number of hospital visits experienced by patients who used face-to-face counseling.Psychiatric Services, April 2012

A Canadian study shows that online therapy delivers the same satisfaction at slightly less the cost…

Patients in Ontario, Canada were assigned to face-to-face or live video counseling and experienced statistically the same clinical outcome and level of patient satisfaction. The only difference was that the cost of providing the online service was 10% less per patient.American Psychiatric Association, 2007


More questions? Want to set up your online appointment?

Contact at 314.994.9344 or click here to contact online.

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